How can we help you?
People use the service to do all the things a younger or able-bodied person would do. We support our members to their doctors & hospital appointments, to the supermarket & shops & to various social & medical clubs. The list is not exhaustive but we prioritise three areas; medical transport, social transport and support to access essential local services. We see ourselves as a flexible, practical organisation providing access for people’s basic needs. We aim to increase the level of support as your needs increase over time.
Door-to-door transport: we understand that it is not easy or even always possible to get to a public bus stop, or use a public bus for that matter. Don't worry though, we will pick you up and drop you off at your door.
With passenger assistance: do you need extra support at your destination? We can support you each step of the way.
Wheelchair users: do you have higher mobility needs? Our vehicles are fully accessible with sidesteps, handholds and rear access for wheelchairs.
Shopping delivery: Are you housebound or temporarily unable to travel? In that case we can pick up your shopping list, shop for you in town, deliver the shopping back to you and help put away the heavy items. (please note that this is currently a limited service due to the vast increase in demand since the pandemic.)
Prescription delivery: Are you housebound and unable to pick up your prescriptions? If you can't come out on the bus with us then we can pick up your prescriptions and bring them to you.